Saturday, July 02, 2011

If only Microsoft supported their own hardware on Windows

Register My Microsoft Mouse over the Internet now? Awesome!

Oh, 404 not found. Well, programming websites can be hard.

Let me see if my device is under warranty. Let's go to the warranty page.

Oh, they don't recognize their serial number. (For about a year, Microsoft had a "temporary problem" recognizing the serial number printed on the mouse. Maybe until the warranty ran out.)

Hey, let me try having their ActiveX control identify the device.

Oh, Internet Explorer blocked the ActiveX control because it's unsafe. No option to allow it to run, either.

When a Microsoft Wireless Notebook Optical Mouse 3000 acts funny in Windows:

  • continuously disconnecting and reconnecting,
  • working for anywhere from 2 seconds to 20 seconds, but then breaking,
  • re-installig Intellipoint, will, at best make IPoint.exe crash, or have no effet.
What's the solution? Should both pieces be tossed in the trash? Batteries have been replaced.
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4 comments:

  1. Anonymous8:31 AM

    This comment has been removed by a blog administrator.

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  2. Linda7:43 AM

    I think you should contact their customer support and ask them what to do about it and if it is in warranty you should return it.

    ReplyDelete
  3. Tech IT Solutions3:10 AM

    I think the better option is to replace the mouse because it will create problem mostly. I alsi had to face this problem few days ago and i just contacted the company to exchange the device as i was fed up of its problems.

    ReplyDelete
  4. Street View Online11:34 PM

     This is a great article and your blog is also very interesting. Thank you.

    ReplyDelete